Welcome to Beka Travel! By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided
Beka Travel offers travel-related services, including but not limited to tour packages, hotel bookings, transportation arrangements, and travel consultations. These services are subject to availability and the specific terms of each booking.
2. Booking and Payment
- Booking Confirmation: Your booking is confirmed once full or partial payment is received and you receive a confirmation email or receipt.
- Payment Terms: Payments can be made via credit/debit cards, bank transfers, or cash. Specific details will be shared during the booking process.
- Changes and Cancellations: Any modifications or cancellations must comply with our cancellation policy, which will be communicated at the time of booking.
3. Cancellation and Refund Policy
Customer-Initiated Cancellations: Refunds will be processed based on the timing of the cancellation and the specific terms of the service booked.
Provider-Initiated Cancellations: If a service is canceled by us due to unforeseen circumstances, you will be offered a refund or an alternative arrangement.
4. Responsibilities and Liabilities
- Customer Responsibilities: Ensure accurate information is provided during booking and adhere to the instructions provided by Beka Travel or its partners.
- Travel Documents: Customers are responsible for ensuring they have valid passports, visas, and any other required travel documents.
- Liability Limitation: Beka Travel is not liable for delays, cancellations, or other issues caused by external factors such as weather, natural disasters, or third-party service providers.
5. Use of Website and Content
The content on our website is for informational purposes only.
Any unauthorized use of our content, including copying, reproduction, or distribution, is strictly prohibited.
6. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
7. Dispute Resolution
In the event of a dispute, both parties agree to first attempt resolution through direct communication. If unresolved, disputes will be settled under the laws of Viet Nam.
8. Changes to Terms of Service
Beka Travel reserves the right to update or modify these terms at any time. Updated terms will be posted on our website and are effective upon posting.
9. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
- Email: info@bekatravel.com
- Phone: +84 826 360 000
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.